The model
Begin with demonstrated work rather than the capability catalogue. Connect the people, tools and relationships needed to repeat it. Capabilities appear where those connections hold under normal operating conditions, including the absence of the colleague who knows everything.
- 01Demonstrate
- 02Connect
- 03Repeat
- 04Maintain
In practice
Three teams each claim end-to-end delivery, but none can complete a request without the other two. The constellation names the shared dependencies and gives them owners. The word end-to-end remains available, with a more complete understanding of the ends.
