1. Context
Establish what is known, what is believed to be known and what has previously been communicated as known. Context should be sufficient to support alignment without reopening matters already considered closed.
The Usual Method is a practical framework for communicating work across functions, levels and organizational boundaries without creating unnecessary ambiguity about the ambiguity that remains.
Establish what is known, what is believed to be known and what has previously been communicated as known. Context should be sufficient to support alignment without reopening matters already considered closed.
Confirm that relevant stakeholders share a sufficiently similar understanding of the context. Alignment does not require agreement and should not be interpreted as approval.
Identify matters requiring further thought, review, validation, socialization or other appropriate consideration before action is contemplated.
Assign ownership of the next appropriate step. Ownership establishes a point of coordination. It does not imply accountability for execution unless explicitly stated.
The Method creates a common language for moving work forward while preserving appropriate flexibility as circumstances, stakeholders and operating models evolve.
Begin with Context. Seek Alignment. Document Consideration. Establish Ownership. Where ownership cannot be established, return to Context with an expanded stakeholder group.
A repeatable approach for communicating work clearly enough to continue.
Where alignment cannot be established, participants should revisit Context with an expanded stakeholder group. The process may be repeated until alignment is achieved, ownership is established or the matter is superseded by a change in circumstances.
Use the Notes for the Meeting before the Meeting to record the decisions and open questions from the preliminary conversation.
Usual methods for decisions, coordination and organizational change. Each includes a working model, an example and guidance for applying it across the enterprise.
Read more →How Usual organizes integration, knowledge, technology, procurement and program delivery. Practical instructions for the spaces between the boxes.
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