Measurement Boundaries

A result is easier to trust when its edges are visible.

The initiative

Responsibility measures identify the operation, period and data included. Changes in coverage are disclosed alongside changes in performance. The program avoids presenting a more complete measurement exercise as an automatic deterioration or improvement in the underlying activity.

The working record
  1. 01Operation
  2. 02Period
  3. 03Coverage
  4. 04Comparability

What it looks like

An acquired business enters the reporting scope. The total changes even though existing operations are stable. The report explains the added boundary so that readers can distinguish organizational change from operational performance.

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