The opportunity
Improve reliability and operation of shared digital platforms.
Digital Platforms builds and maintains software for shared services and customer operations. Teams own the behavior of their applications in production as well as the release plan.
What you will do
- Develop service indicators and actionable monitoring
- Automate safe operational tasks
- Lead incident learning and resilience improvements
What you will bring
- Five years in software or platform operations
- Experience with cloud systems and automation
- Strong troubleshooting and incident coordination
Your first six months
Improve a critical service’s reliability and reduce a recurring source of operational toil.
Working arrangements
This role combines work at the listed location with time working remotely. Team attendance is agreed with the hiring manager and depends on the assignment. Hybrid does not mean location-independent.
The incident review should produce changes someone has time to implement.
Compensation and development
The base-pay range for this role is C$130,000–C$165,000 CAD annually. Positioning within the range reflects relevant experience, skills and the requirements of the assignment. Benefits and any additional compensation are discussed for the location and role.
You will agree priorities with your manager and review progress through regular conversations. Development may include technical learning, project assignments and opportunities across the enterprise.
Take the next step
Register your interest with a short introduction. You do not need to upload a résumé at this stage. Read how we hire and the candidate privacy notice before sending your details.
We welcome relevant experience gained through different education and career pathways. If you need an adjustment to access the process, contact peopleorg@usualindustries.com and include the requisition number.
