The opportunity
Coordinate setup of enterprise service customers across operational teams.
Customer Operations supports orders, account changes and day-to-day service. Teams resolve problems across customer, commercial and delivery systems.
What you will do
- Gather complete service and account information
- Coordinate readiness checks and handoffs
- Resolve setup exceptions before service begins
What you will bring
- Three years in customer administration or service operations
- Experience managing cross-team workflows
- Strong organization and written communication
Your first six months
Establish a reliable customer setup checklist with clear receiving-team acceptance.
Working arrangements
This role combines work at the listed location with time working remotely. Team attendance is agreed with the hiring manager and depends on the assignment. Hybrid does not mean location-independent.
Welcome emails follow confirmation that the promised service is ready.
Compensation and development
The base-pay range for this role is RM72,000–RM96,000 MYR annually. Positioning within the range reflects relevant experience, skills and the requirements of the assignment. Benefits and any additional compensation are discussed for the location and role.
You will agree priorities with your manager and review progress through regular conversations. Development may include technical learning, project assignments and opportunities across the enterprise.
Take the next step
Register your interest with a short introduction. You do not need to upload a résumé at this stage. Read how we hire and the candidate privacy notice before sending your details.
We welcome relevant experience gained through different education and career pathways. If you need an adjustment to access the process, contact peopleorg@usualindustries.com and include the requisition number.
