Accessible Communications Practice

Giving more people a usable route to the information.

The initiative

The practice considers reading order, clarity, alternative descriptions and the way content behaves across devices. These checks form part of production and review. Accessibility is an operating discipline rather than a final label applied when the layout is otherwise finished.

The working record
  1. 01Content
  2. 02Structure
  3. 03Alternative access
  4. 04Task check

What it looks like

An important instruction exists only inside an image. The team supplies readable text, checks the order of the page and confirms that the instruction remains understandable without the visual. The change improves access and makes the content easier to maintain.

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