The opportunity
Administer Microsoft 365 collaboration services across an enterprise with several inherited environments. Support dependable access, configuration and service operations.
Enterprise Technology supports the applications, infrastructure and collaboration tools colleagues use each day. The environment includes platforms retained through several acquisitions.
What you will do
- Maintain Teams, Exchange Online and SharePoint configurations through documented changes.
- Resolve service issues and coordinate identity, security and support dependencies.
- Review licensing, service health and administrative access with platform owners.
What you will bring
- Four years administering Microsoft 365 in a business environment.
- Practical experience with PowerShell, identity administration and service troubleshooting.
- Ability to document changes and explain platform behavior to nontechnical colleagues.
Your first six months
Improve the platform runbook and resolve recurring collaboration issues across the highest-volume support queues.
Working arrangements
This role combines work at the listed location with time working remotely. Team attendance is agreed with the hiring manager and depends on the assignment. Hybrid does not mean location-independent.
Lotus Notes exceptions inherited through AMI and Consolidated remain in a separate service register.
Compensation and development
The base-pay range for this role is $100,000–$130,000 USD annually. Positioning within the range reflects relevant experience, skills and the requirements of the assignment. Benefits and any additional compensation are discussed for the location and role.
You will agree priorities with your manager and review progress through regular conversations. Development may include technical learning, project assignments and opportunities across the enterprise.
Take the next step
Register your interest with a short introduction. You do not need to upload a résumé at this stage. Read how we hire and the candidate privacy notice before sending your details.
We welcome relevant experience gained through different education and career pathways. If you need an adjustment to access the process, contact peopleorg@usualindustries.com and include the requisition number.
