The opportunity
Improve shared-services workflows using evidence from the people doing the work.
The Enterprise Delivery Office coordinates changes spanning functions and operating companies. Teams establish ownership, manage dependencies and help operations accept the resulting service.
What you will do
- Map current processes and repeated failure points
- Test changes with operating teams
- Track outcomes and maintain revised guidance
What you will bring
- Three years in business operations or process analysis
- Experience facilitating improvement work
- Strong analysis and practical documentation
Your first six months
Remove a recurring source of rework and verify the change in everyday use.
Working arrangements
This role combines work at the listed location with time working remotely. Team attendance is agreed with the hiring manager and depends on the assignment. Hybrid does not mean location-independent.
The colleague identifying a problem is not automatically the owner of the improvement project.
Compensation and development
The base-pay range for this role is ₦12,000,000–₦18,000,000 NGN annually. Positioning within the range reflects relevant experience, skills and the requirements of the assignment. Benefits and any additional compensation are discussed for the location and role.
You will agree priorities with your manager and review progress through regular conversations. Development may include technical learning, project assignments and opportunities across the enterprise.
Take the next step
Register your interest with a short introduction. You do not need to upload a résumé at this stage. Read how we hire and the candidate privacy notice before sending your details.
We welcome relevant experience gained through different education and career pathways. If you need an adjustment to access the process, contact peopleorg@usualindustries.com and include the requisition number.
