2024-05-23 · TERMINOLOGY

Customer-Client Guidance Returns for Further Examples

The Language Council has requested additional examples before finalizing customer-client guidance.

Terminology update

Businesses submitted several relationships that moved between categories during an ordinary engagement. The next draft will explain those transitions without requiring the external party to receive a terminology notice. The existing guidance remains usable where its meaning is clear.

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Explore the working groups behind the terminology decisions →

Issued by Usual Industries Corporate Communications. For inquiries, contact the office and cite memorandum UM-2024-009.

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